About Millward Interim

Operational leadership for when things need to change.

Warehouse and distribution consultancy and interim management, specialising in stabilising distressed operations and delivering improvement that lasts.

A warehouse aisle between tall pallet racking

Who we are

Built on more than ten years on the warehouse floor.

Millward Interim is built on more than ten years of hands-on leadership in warehouse and distribution operations, across retail, e-commerce, food, healthcare, FMCG and third-party logistics.

We are brought in when an operation needs to change, and quickly: performance has slipped, a new site has to hit its numbers, peak is coming, or a closure has to be handled with care.

The approach is always the same. See the operation as it really is, find the gaps that matter, fix them with the people who do the work, and build the standards and leadership that keep the gains in place long after we have gone.

What we do

1

Interim operational leadership

Stepping in to run and stabilise sites, contracts and teams.

2

Performance turnaround

Rapid diagnosis, a clear recovery plan and results you can measure.

3

Process improvement

Scoping, implementing and embedding improvement across inbound, pick, pack, inventory and returns.

4

Start-ups, peaks and closures

New sites and contracts launched, record peaks delivered and closures managed responsibly.

5

Leadership development

Coaching floor leaders and management teams on what good looks like.

Results delivered for clients

What the work has achieved.

Results from individual client engagements. Every operation starts from a different place, so your results will depend on yours.

86%to 99%

Pick accuracy restored at an underperforming site

+65%

Picking productivity through re-sequencing and pick-face control

−60%

Customer delivery failures

£1.1mto £45k

Stock loss after a full inventory overhaul

£185ka year

Saved through packaging optimisation

666ksq ft

Distribution centre launched from the ground up

Lean Six Sigma Green Belt · IOSH Managing SafelyRetail · E-commerce · Food · Healthcare · FMCG · 3PL

The Millward Interim approach

Stabilise it. Improve it. Make it stick.

Improvement that depends on one person being in the building is not finished. We build the system, hand it over, and make sure your team can run it without us.